Notes on the contact form

Information about the contact form on our website.

In rare cases, our reply cannot be confirmed because it is sorted as spam in the customer's mailbox, or because the receiving address is blocked.
Please make settings so that you can receive emails from

We will usually reply within 2-3 business days at the latest.
If you cannot confirm the reply, please check whether it has been sorted into the spam folder or call 03-6413-5283.

Right now, we have a customer who seems to be in the above case and is making a second inquiry.
We have changed the sender's e-mail address and sent you a reply again.

Thank you very much.